BALMORAL
GROUP
27°28'S · 153°02'E · 33°27'S · 070°39'W
ABOUT · EST. 2011

Fifteen years moving cargo that builds industrial backbone.

Balmoral was founded in 2011 by freight forwarders who'd spent enough careers watching mining and energy projects stall on bad logistics to want to fix it. We've kept the team small, the scope personal.

Who We Are

Our mission is to bridge Latin America with Australia's mining industry and extend our reach to global markets. Whether it's delivering oversized equipment, managing the full supply chain of a remote energy project, or navigating complex international trade lanes, Balmoral is the partner that gets it done.

Where we came from

Founded in 2011 in Santiago, Chile by industry veteran Christian Garces, Balmoral was built on over 30 years of hands-on experience in global logistics and freight forwarding. From general cargo to complex international shipments, Christian's expertise shaped a company grounded in reliability, adaptability, client-focused service and most importantly, trust.

In 2022, Balmoral expanded to Brisbane, Australia, marking a new chapter in our journey. With a redefined vision, we now specialise in project cargo, and end-to-end logistics solutions for the mining and energy sectors, with a strong emphasis on renewable energy and heavy machinery.

What we won't do

We don't quote work outside the AUS↔LATAM corridor unless we know we can execute it as well as our home lanes. We don't compete on lowest rate for commodity FCL where a generalist forwarder will serve you better. We don't promise transit times we haven't verified with the carrier.

15
Years in operation, since 2011
18
People across three offices
3
Continents, one team
100%
Mining & energy focus
WHERE WE ARE

Three offices.
One operating rhythm.

Brisbane, Santiago and Miami. Same internal systems, same job numbering, same person picking up at either end.

AUSTRALIA · BRISBANE
Brisbane
Brisbane, Queensland
Australia
customerservice@balmoralem.com.au
CHILE · SANTIAGO
Santiago
Santiago
Chile
customerservice@balmoral.cl
USA · FLORIDA
Miami
Miami, Florida
United States
customerservice@balmoralem.com.au
OUR VALUE PROPOSITION

Why our clients pick us
over a generalist forwarder.

Six things that change when your forwarder has feet on the ground across three continents.

01 / VALUE
Specialised service
Focused on Australia and Latin America mining and energy. We say no to scopes outside that.
02 / VALUE
Time-zone advantage
While you sleep in Australia, our LATAM team works on your requirements. Faster response, real progress overnight.
03 / VALUE
Bilingual support
English and Spanish, fluently, in both offices. Your final customers and suppliers talk to us in their language.
04 / VALUE
Deep market knowledge
Customs regulations, international carriers, local service providers. Both sides understood from the inside.
05 / VALUE
Industry access
Direct relationships with mining stakeholders in Chile and other Latin American countries.
06 / VALUE
One file, one team
Same job number, same account manager, same accountability line from PO to POD.